Oztent Factory Outlet FAQ's

Oztent Factory Outlet items can either be refurbished, clearance or factory second products.

Please see above category descriptions.

Oztent Factory Outlet items may have some cosmetic imperfections or be a refurbished product but are all in full working condition.

All Oztent Factory Outlet items are in great condition, however, may have some imperfections, cosmetic damage, or mild wear.

All Oztent Factory Outlet items come with package contents as listed on the product.

Oztent Factory Outlet items are always packaged securely for delivery, however, may not be in the original packaging.

If you would like some more information on the Oztent Factory Outlet items that you are considering purchasing, please feel free to reach out to our Customer Care team here or on 1800 698 368 and we will be happy to assist.

Refurbished Items:

The warranty period on Oztent Factory Outlet Refurbished products are as below:

• Tents & Shelters – 3 months
• Furniture – 3 months
• Bedding 3 months
• Awnings – 3 months
• Beach – 3 months
• Storage – 3 months
• Accessories – 3 months

Clearance Items:

The warranty period on Oztent Factory Outlet Clearance products are as below:

• Furniture - 5 years from date of purchase
• Tents & Awnings - 2 years from date of purchase
• Any other product - 1 year from date of purchase

Factory Seconds Items:

The warranty period on Oztent Factory Outlet Factory Seconds products are as below:

• Furniture - 5 years from date of purchase
• Tents & Awnings - 2 years from date of purchase
• Any other product - 1 year from date of purchase

For our full Warranty FAQ’s or to apply for a warranty, please see here.

You can purchase Oztent Factory Outlet products online under our Oztent Factory Outlet categories.

Oztent Factory Outlet Items are delivered Australia wide only, via our courier network.

All orders are dispatched within two business days of purchase.

If you have any further queries, please don’t hesitate to reach out to our Customer Care team here or on 1800 698 368 and we will be happy to assist.